GENERAL INVOICE & SALES TERMS

1.             Unless otherwise agreed in writing, only the general conditions of sale and invoicing described below are valid, with the exception of the customer's own conditions; Special provisions of the fee agreement with regard to interior design and/or coordination are taken into account.

2.             Any person signing an order, delivery, installation or other form undertakes to jointly represent the legal person in whose name they are acting.

3.            Our invoices will always, unless otherwise stipulated, be paid in cash in Ypres.

4.             All complaints must be made upon delivery, unless otherwise stated.

5. In case of late payment, the debtor will owe, in addition to the default interest of 9.5%, a compensation of 10% on the principal amount with a minimum of € 75 and a maximum of € 7. 500 to cover the extrajudicial recovery costs caused by the non-payment, without prejudice to the creditor's right to claim compensation for the judicial recovery costs caused by the non-payment and without prejudice to the creditor's right to claim compensation for other items of damage not merely caused by the non-payment. Such compensation shall also be claimable by operation of law and without notice of default. All collection costs shall always be borne by the debtor.

6. Any dispute relating to the conclusion, validity, interpretation or execution of this agreement and of the agreements derived therefrom shall be governed by Belgian law and shall fall within the exclusive jurisdiction of the courts of the registered office of our company. In other words, only the courts of the judicial district of Ypres are competent for all disputes.

of sale or subsequent negotiation. In all cases, we retain our copyrights and in particular all the artistic property of the plans, studies, preliminary projects and others in the broadest sense of the term and in any form or manner whatsoever. The customer undertakes not to adapt our projects or not to allow them to be adapted by third parties, while we can only be held liable until receipt of the work for the work personally monitored and in no case for damage of any nature suffered by the client, such as e.g. in case of negligence of construction partners or when contractors transgress our plans, studies, projects mentioned above.

8. In case of non-compliance with the obligations by the customer, we have the right to unconditionally stop any service and may demand a lump sum of 50% of the total invoice amount for expenses and loss of profit. Any delay in payment for any reason also gives us the right to cancel the contract and demand immediate payment of all amounts due. The right is reserved to invoice for partially delivered work and installed installations. The right is always reserved to charge the goods to the extent of their delivery, even if it is only partial.

9.             Deadlines for delivery or performance of the work, confirmed by us, will be respected as far as possible. These cannot, under any circumstances, be invoked for a request for cancellation or compensation. We cannot be held responsible in the event of force majeure. We reserve the right to extend the performance deadlines agreed in the agreement/mandate, for as long as the force majeure event lasts.

10. The guarantee on the goods is limited to the guarantees of the manufacturers we buy from. We can never be held liable for errors of a constructional nature that are the cause of inferior workmanship. Cracks caused by subsoil shrinkage are under no circumstances covered by the warranty.  Faults caused by improper use or poor maintenance are not covered by this warranty.

11. All objects and goods sold remain our property until full payment by the customer. The latter may therefore not in any way dispose of goods not yet paid for in full. However, the risks are borne by the customer from the time they leave our warehouses.

12.          Unless otherwise agreed, the shipment of goods (installations, spare parts, and others) will be made exclusively at the expense and under the responsibility of the recipient.

13. a. The customer must ensure that from the start of the work electricity and water are available, which we may use free of charge during the work.  If the above points are not met, we reserve the right not to start the work.
b.   The customer must ensure that a toilet is available from the start of the work, which we may use free of charge during the work.  If the above points are not met, we reserve the right not to start the work.
c.   The customer must ensure that from the start of the work the building is wind and watertight and equipped with the necessary heating in accordance with the standards concerning temperature and humidity.  If the above points are not met, we reserve the right not to start the work.
d.   The client must ensure that all floors and walls are flat and level.
e.   If the above-mentioned points are not met, we reserve the right to charge for any additional work arising directly or indirectly from them without the prior agreement of the client, unless we opt for complete refusal or suspension of the work.